We conduct studies to verify links between OCQ and business results. We have found that OCQ results are consistently correlated with relevant business results (e.g., safety, productivity, sales), which shows that we are measuring the relevant variables. We have found that high levels of workforce engagement and satisfaction also strongly correlate with customer satisfaction and financial performance. Workforce engagement findings and objective department results are analyzed to identify key strengths and key opportunities for improvement (e.g., manufacturing, sales). These studies have allowed us to improve our ability to manage performance more systematically and better forecast business results.