• Encourages team work and spirit in all areas of the department
• Ensure the cleanliness and tidy of the working station and ensure all equipments are working properly.
• Maintain effective communication and close working relationships between the Front Office and all departments.
• To Be fully conversant with the hotel emergency and evacuate procedure.
• Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
• Maintaining the cleanliness, neat and being well-groom appearance at all times during on duty.
• Ensures that employees report for duty punctually, maintaining a high standard of personal grooming, wearing the correct uniform, nametag and fit for work at all time.
• Show a positive, energetic and caring attitude at all times towards fellow staff, our guests, and our suppliers.
• Actively support the hotel’s team culture, and help to achieve the goals of the hotel’s vision.
• Maintains proper coordination with other departments and in the section.
• Actively support the work and decisions of all teams and committees.
• Show a strong commitment to achieve the goals of your personal mission statement.