In the studies of Kes-htkaran et al. (2011) and Naderian et al., the verbal skills and speaking of the managers was better than listening skill and feedback, but in the present study speaking skill was better than the listening, But better feedback skills, may reason of difference these studies with the present study is differences in respondents, research environments, time of collection facilities and types of questionnaires were used. It seems that speaking is easier and its learning is more easily, but listening is hard and non-tangible so that average person is a poor listener. The reason of lower score of speaking than the feedback and keep speaking than the feedback and keep listening could be attributed to the much engagement of the staff and lack of sufficient time.