Chapter 2: Personality, Attitudes, and Work Behaviors
1. Describe the roles of personality and values in determining work behaviors.
2. Explain the process of perception and how it affects work behaviors.
3. Identify the major work attitudes that affect work behaviors.
4. Define the concept of person-organization fit and how it affects work behaviors.
5. List the key set of behaviors that matter for organizational performance.
Chapter 7: Organizational Structure and Change
1. Define organizational structure and its basic elements.
2. Describe matrix, boundaryless, and learning organizations.
3. Describe why and how organizations change.
4. Describe why people resist change, and strategies for planning and executing change effectively.