Dusit thani laguna Phuket khun nuchjaree, she just call and asking me about payment term , I said in contract we paid before check in but she said we always paid late it's should be paid before check in or late a few day in due date as hotel request invoice and her complaint about we didn't send detail in same day we send slip payment i'm told her we can't and for this week we go to outing so that why i just send detail payment to her late but she said our internal process it not her problem. all word from her it a sarcastically so i told her i don't want to hear that if she have any problem she should send an email.