The study excludes nine returned survey which contain incomplete and ambiguous responses and the final number of questionnaires used for hypothesis testing is 89, where response rate is 50.28 percent. As the sampling frame of this study is small, response rate is considerably high but the number of responses is quite small. Questionnaires were mailed out continuously and responses that return in a period of one month from first mailing are considered early replies. Table 1 presents the demographic profile of respondents. Ten characteristics of firms and respondents were analyzed to identify significant differences between responses such as ownership status, length of business, number of employees, reverse logistics (products), reverse logistics (packaging), total current assets, average annual revenue of firms and designation, department and length of service of respondents. A chi-square test is conducted to analyze the non-response bias between fifty-four early and thirty-five late responses and the test showed that speed of responses is not related to firm’s demographic characteristics.