2. Fundamental changes in the economy, jobs, and businesses have reshaped workplaces and the nature of work. Over the last several decades, the industrial economy based on manufacturing has shifted to a service economy driven by information, knowledge, innovation and creativity. Today, more than 80 percent of jobs are in the service sector, which includes high-growth, high-wage and high-skilled occupations in new and emerging industries. In this new, globally interconnected economy, companies have changed how they are organized and the way they do business. Technology has supported these changes, which include flatter management structures, decentralized decision making, information sharing and the use of task teams, cross-organizational networking, just-in-time inventory and flexible work arrangements.