Yes, we believe that Starbucks should make the $40 million investment in labor in the stores. While Starbucks delivers impeccable coffee everyday to millions of customers, the customer service is sometimes lacking in enthusiasm. The employees act unenthusiastic about their jobs, and seem not to care about how they treat the customers themselves. By spending more money for the labor budget, the on the go customer will be able to receive their beverage or baked good at a faster pace. Also, customers will be happier with their Starbucks experience if they are able to deal with happier employees, therefore the customer satisfaction will be increased. Greater customer satisfaction will lead to the customer returning again and again which will in turn lead to higher sales of Starbucks products. Everything ties into together in the fact that employee satisfaction will also lead to better quality products, and will also increase cleanliness in the store with more employees who are happy with their jobs.