Good Morning,
Further to telephone conversation last night.
When the officer locking the parks if he rings to say that a park cannot be locked can you just log it as a incident on the daily report this is so it can be forwarded to the client the next morning by either Peter King or myself.
There is no need to escalate it unless the officer or the vehicle has been affected as sometimes they throw stones at the company van and officer.
If I can help further give me a shout.