Good day,
We would like to complain about your community.
We sent an email to you on 5/10/16. about delivery for order in October. but you didn’t answer until we called to you evening yesterday.
You told us that, you will had checked your shipping first and you will informed to us about 30 min. until now, we haven’t got your answer.
Whether it has been got an answer or not. You should inform a progress to customer. Don’t be quiet.
Please let us know asap. When will we receive a goods?