1. Develops an annual training plan.2. Manages the training budget.3. Acknowledges and screens daily work schedule.4. Conducts daily briefing and de-briefing in the absence of the Department Head.5. Proposes an effective duty to ensure sufficiency of manpower in accordance to volume of business.6. Communicates effectively with guests, subordinates, immediate supervisors and other section heads.7. Manages time effectively by meeting deadlines on time.8. Identifies and solves problems in a professional manner.9. Communicates effectively with guests, clients, business partners and staff.10. To be a good sales person to promote hotel's image and businesses.11. Participate in community projects or activities in order to promoting th hotel's image and cooperation to improve community relationship.