After discussed with IWIS and mould maker, please see our reply as below:
1. We will inform mould maker to remake the mould immediately.
To prevent any misunderstanding, please send us the final version of AI file for arrangement.
2. Base on your final design, we will send you AI for cross check.
3. As mould maker made the mould wrongly, we will push them to finish our new mould in first priority.
And will shorten the lead time to 1 week to catch the bulk production.
Since the bulk material not yet arrived factory, we still have time to remake the mould, and will keep the shipment date.