What does KM really consist of? What operationally constitutes KM?
So what is involved in KM? The most obvious point is the making of the organization's data and information available to the members of the organization through portals and with the use of content management systems. Content Management, sometimes known as Enterprise Content Management, is the most immediate and obvious part of KM. For a wonderful graphic snapshot of the content management domain go to realstorygroup.com and look at their 2012 Content Technology Vendor Map.
In addition to the obvious, however, there are three undertakings that are quintessentially KM, and those are the bases for most of what is described as KM.