we really enjoyed our stay at the shangri-la hotel in bangkok. it is our second time in bangkok, the first time we stayed closer to the mbk shopping centre and so the riverside area was a welcome change. it is a very large hotel, so we felt slightly like a number, but the facilities are very good. the pool was crowded so we didn't go swimming. the river shuttle service leaves every half an hour and is very good. the 'river city' shopping centre is a waste of time though. in all i'd recommend the 'shangri-la.'