Fabulous spot, but......."
Firstly, start by saying we have recently completed a wonderful family holiday of grand parents, children and grand children, (10 of us)! We researched for a couple of months to find the ideal location where we could all be together, on a beach and experience a luxury holiday for 8 nights. Villa Lotus at Miskawaan certainly gave us all that. The villa with 5 bedrooms and a games room with an extra bed, great lounge, plenty of outdoor sitting area (undercover or open) and a lovely outdoor eating and bar area. The suites contained beautiful bedding, large bathrooms etc. our main bedroom however had many of the robes and cupboards locked which was a mystery and lacked space to open your suit case except on the floor. The room service including fresh towels, bed turn down etc was great and the staff overall were very friendly and helpful. The pool was fantastic and the children and adults spent hours in the water, again with a regular supply of dry towels. Naturally one expects to pay good money for such treatment and facilities. A few minor points that to me should be automatic at the top end of the pricing scale. On checking in, the explanation of how things worked, ie the TV, or why the outdoor shower was always locked etc would have topped thing off nicely. The breakfast was plentiful, but (again without explanation) we sat down to fruit, cereal, bacon, hash browns pancakes etc and it wasn't until we were nearly finished they asked if we would like eggs! If you wanted cereal and fruit first, by the time you were ready for bacon, toast etc they were cold. Just some good communication would help and take it to the next level. There was no alternative offered for breakfast until we asked toward the end and they willingly dropped a few dishes and replaced with others. We had lunch a couple of times and evening meals also, without wanting to sound mean, the prices were very high. The quality was fine, the selection very good, but again some discussion on flow of the meal would have been appreciated. On our last morning we asked for some extra hash browns and were staggered that an extra charge was incurred. It is understood that Miskawaan has aimed at the high end of the market and offers an outstanding experience and location, but in my opinion the $ charged means a once in a lifetime visit.