This is an electronic version of an article published as: Dolnicar, S, Business Travellers’ Hotel Expectations and Disappointments: A Different Perspective to Hotel Attribute Importance Investigation, Asia Pacific Journal of Tourism Research, 2002, 7(1), 29-35. The Asia Pacific Journal of Tourism Research is available
//journalsonline.tandf.co.uk/openurl.asp?genre=journal&issn=1094-1665" >here.