INTRODUCTION
Today’s organizations are under both the pressure of reducing cost of operations and the pressure of being responsive to the customers’ demands. It is more intense for service oriented organizations, like university, telecommunication, pharmaceutical, hotel, airline, bank, etc. The use of human resource information systems (HRIS) leads to valuable outcomes for the organization as it decreases costs, improve communication and decrease time to accomplish HR related activities (Beadles, Lowery and Johns, 2005). With the undoubted benefits of this technology, most of the enterprises, especially small & medium, are not capable to exploit the full benefits of it. It is due to some problems behind the proper execution of this technology. A survey conducted by the Institute of Management and Administration in the year 2002. Survey found lack of staff, lack of budget, problems with time management; need to work with other departments and lack of information technology support (Ngai and Wat, 2006) as challenges in managing HRIS. Since, these are general obstacles related to any information system, a list of more specific obstacles are also potential during implementing and managing HRIS. Some of these barriers are related to ambiguity in tracing out the key persons responsible for basic HRIS design, complexity in formulating HR policies under several national laws, threat of losing personal data HRIS encompasses, and difficult to measure the return on investment (ROI. In this study, the authors have tried to find out the benefits of HRIS, challenges behind the proper execution of this technology, and some measurable actions to overcome these challenges.
INTRODUCTION
Today’s organizations are under both the pressure of reducing cost of operations and the pressure of being responsive to the customers’ demands. It is more intense for service oriented organizations, like university, telecommunication, pharmaceutical, hotel, airline, bank, etc. The use of human resource information systems (HRIS) leads to valuable outcomes for the organization as it decreases costs, improve communication and decrease time to accomplish HR related activities (Beadles, Lowery and Johns, 2005). With the undoubted benefits of this technology, most of the enterprises, especially small & medium, are not capable to exploit the full benefits of it. It is due to some problems behind the proper execution of this technology. A survey conducted by the Institute of Management and Administration in the year 2002. Survey found lack of staff, lack of budget, problems with time management; need to work with other departments and lack of information technology support (Ngai and Wat, 2006) as challenges in managing HRIS. Since, these are general obstacles related to any information system, a list of more specific obstacles are also potential during implementing and managing HRIS. Some of these barriers are related to ambiguity in tracing out the key persons responsible for basic HRIS design, complexity in formulating HR policies under several national laws, threat of losing personal data HRIS encompasses, and difficult to measure the return on investment (ROI. In this study, the authors have tried to find out the benefits of HRIS, challenges behind the proper execution of this technology, and some measurable actions to overcome these challenges.
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