2. Vitual communities and virtual Worlds
2.1 business performance management cycle and IT Model
2.2 The Web 2.0 revolution
Web 2.0
Social Media
dig Youtube, Yahoo
Mashups and filters:
google Bloglines
Enterprise PhoneTag
Social Media
2.3 Online community Vitual communities Communication Information n EC Elements Virtual worlds WebKinz and Club penguin and popular with children Virtual worlds are much more than just games. Virtual worlds are much more than just entertainment,