We offer Avis customers a variety of premium services, including:
• Avis Preferred, a counter bypass program available at major airport locations;
• Avis Preferred Select & Go, a service that allows customers at certain locations to select an alternate
vehicle or upgrade their vehicle choice without visiting the rental counter;
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• Avis Signature Series, a selection of luxury vehicles;
• rental of portable GPS navigation units and in-dash satellite radio service;
• availability of premium, sport and performance vehicles as well as eco-friendly vehicles, including
gasoline/electric hybrids;
• roadside assistance;
• emailed receipts;
• a 100% smoke-free car rental fleet in North America;
• electronic toll collection services that let customers pay highway tolls without waiting in toll booth lines;
• amenities such as Avis Access, a full range of special products and services for drivers and passengers
with disabilities;
• Avis Interactive, a proprietary management tool that allows corporate clients to easily view and analyze
their rental activity via the Internet, permitting these clients to better manage their travel budgets and
monitor employee compliance with applicable travel policies;
• customer loyalty programs; and
• supporting online interactions with our customers through each of the four major mobile platforms –
Android, Apple, BlackBerry and Microsoft Windows – which Avis in 2012 became the first car rental
company to offer.