There was some frustration demonstrated by the analysts with not having
sufficient time to accomplish the task of doing the STRIB analysis. The pay structure
only provides 1.5 hours for the analyst. They noted that there were times when it takes
more than the maximum they are allotted. Any extra hours have to be made up outside of
their paid hours. The STRIB work is sometimes difficult to balance with other work
because there is no indication of how many requests will come or when they will come.
The automated system was designed in the future-state to balance the request load and
minimize the amount of time each request took to be processed.