As mentioned before, expectations might strongly differ in dependence of the star category of
the accommodation. Therefore, the business travelers staying in different hotel categories are
compared and some interesting differences can be revealed (the Chi-square test is significant
for this comparison but should not be overestimated due to the large number of cells and
consequently spare data in the crosstabulation). Table 2 lists the items that differ between
business travelers staying in hotels of different categories.