Thank you for your email.
Please could you confirm the name of the online class you have joined on the Q Second Edition Online Practice website? I can then help you to log in to your online practice. Would you like me to change your registered email address to autthapong_dongyen@outlook.com for you to make it easier for you to log in in the future?
Thanks and best wishes,
Peter Clarke
Online Support Content Author
ELT
Oxford University Press
Tel: +44 (0)1865 354500
E: eltsupport@oup.com
--Original Message--
From: autthapong_dongyen@outlook.com
Date: 10/8/2015 4:55:02 AM
To: eltsupport@oup.com
Subject: Please help me fix the problem about access code
To whom it may concerned,
My name is Autthapong, a Thai student using your coursebook, Q: Skills for Success Reading and Writing (1A).
I registered your www.iqonlonepractice.com with the email "autlovelyme@hotmail.com" and my account has been appeared in the class I added (My teacher showed me this evidence).
Unfortunately, once i would like to access to do the exercises online, i have a problem with my account and password.
I tired to figure out what my email's password is so that i could get the password, but i could not even access that aforementioned email.
Is it possible if you could fix this problem for me?
My student access code in the course book i bought is S-744-705-9870.
Thank you very much for your kindness and assistance.
Best regards,