For marketing managers decisions tended to be driven by market forces, but they had a concern with the ability of the organization to provide products to satisfy customer expectation for quality, reliability and delivery. The information from the MAS of potential benefit focused on determinants of demand such as demographic information, government, industry and in-house surveys of customer preferences. A factor of Importance within the chemical and paper and pulp companies was the Implications to demand of government policies. Regulations on the Imports of cheeses were•of concern to the dairy products firm. The management of information related to these types of factors was the responsibility of the MAS operation in the studied firms. Several anecdotes are illustrative of the role of MAS for marketing managers.