digital megatrends
Figure 11: Why firms are investing in digital technology
How important do you consider Digital Transformation will be to the following aspects of your business?
(% stating very important or extremely important)Most important Second-most important
Reducing the time required to complete various tasks
Providing more responsive customer care
Improving employees productivity
Making it simpler to reach new customers
Reducing costs of doing business
Improving innovation in the business
Making working conditions more flexible
Eradicating functional silos to enable end-to-end
process excellence
Redefining markets and terms of competition
Making it easier for suppliers to do business