The third action is to manage KM growth by, among others, controlling
the confusion from the expansion of KM initiatives that normally happens at this
stage. One way of achieving this is by providing a transparent and consistent
online policy that can keep KM resources organized, consistent, and easily
accessible. For example, during the implementation of KM at the World Bank,
a technology group spent about 50 percent of its time on technology issues
related to KM and in managing information on the internet and external Web.