We spend 12 hours on the night train without a window it was broken and the cast attendant were the AA unfriendliest people on earth! .They were rude. Shouled at us and let us while we were talking. That's so rude. And we spend 12 hours in the heat. Without air or anything we paid money for the Window and in the end we only got rude answers and unfriendly people. They didn't even look for a solution. We want our money back because we paid for a service we didn't get. That's bullshit .We want our money back.