In this article, the authors address the recent trajectory of
local e-government in the United States and compare it
with the predictions of early e-government writings, using
empirical data from two nationwide surveys of e-government
among American local governments.
The authors
find that local e-government has not produced the results
that those writings predicted. Instead, its development
has largely been incremental, and local e-government is
mainly about delivering information and services online,
followed by a few transactions and limited interactivity.
Local e-government is also mainly one way, from government
to citizens, and there is little or no evidence that it
is trans formative in any way.
In this article, the authors address the recent trajectory oflocal e-government in the United States and compare itwith the predictions of early e-government writings, usingempirical data from two nationwide surveys of e-governmentamong American local governments. The authorsfind that local e-government has not produced the resultsthat those writings predicted. Instead, its developmenthas largely been incremental, and local e-government ismainly about delivering information and services online,followed by a few transactions and limited interactivity.Local e-government is also mainly one way, from governmentto citizens, and there is little or no evidence that itis trans formative in any way.
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