The Guest Services Agent is typically the guest’s first interaction with Hotel Elan so we need to make
sure it is consistently a positive one. Each guest that walks into Hotel Elan will be welcomed and
acknowledged with the Hotel Elan culture of positive customer service. You are responsible for ensuring
we provide the highest level of guest service and that our standards are met and maintained at all times.
With a combination of a passion for the job and the right communication with other departments, you
have the ability and empowerment to make the guest’s experience more than memorable. A Guest
Service Agent must have a positive and professional upbeat personality with a desire to deliver
outstanding customer service to our guests.