FLO Corporation, Chiang Mai
Intern, 2009 to 2010
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the human resource office. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to staff and customers. Quickly became a trusted assistant known for "can-do" attitude, flexibility and high-quality work.
Highlights of Internship:
• Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new customers. Established strong relationships to gain support and effectively achieve results.
• Helped coordinate dozens of recruitment events (average of 12 large gatherings per year) that contributed to consistently high enrollment levels.
• Entrusted to manage office in the supervisor's absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official company correspondence.
• Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.
• Developed innovative PowerPoint presentation used by the Human Resource Department to market executive support programs for potential customers.
• Earned excellent marks on performance reviews, with citations for excellence in areas including, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.