The University Postgraduate Training Team includes specialists from both the
university library and the information technology service. Within this team, therefore,
two courses were devised to train students starting their research in using both
bibliographic software and devising and using searches with online resources. A
further advantage of this approach was considered to be the relative unpopularity of
pure information based courses when compared to courses based around
bibliographic reference management software. While the experience of delivering the
latter courses suggested a need for a higher level of information literacy among
participants, the uptake on the information literacy courses offered was relatively low.
The courses were designed to integrate use of bibliographic resources, particularly
those found online, and reference management software, specifically in this case,
Endnote (Thomson Scientific, 2009).