Dear Khun Daranee,
I would like to debrief about the Project Stardust from FW observation this morning ka.
- Show cards are not updated as per discussion yesterday. This resulted in a termination of 11 RDs with wrong data.
- Some interviewers did not understand the interview process well – failing to state the introduction part, and not having the RDs eat enough samples as required before asking the 1st question.
We strongly feel that this oversight should have been prevented by your team only if they work in more professional way. Any inaccuracy in the fieldwork will certainly have a big impact in our business decision. With more than 10 years of partnership, we trust that you can sustain your high quality of work and hope we can still have confidence in you. We are looking forward to hearing your action plan regarding these issues very soon.