Retail food company
In the final casd,Ong(1991) investigated a three- branch stock management system. Some of the findings are instructive. Managers suggested including the measurement of risk associated with interfacing systems and the difficulties in gaining user acceptance of the project. In practice few of the managers could calculate the enhanced ROI because of the large amount of data required and, in a large organization, its spread across different location. Some felt the evaluation was time independent; different results could be expected at different times. The assessment of risk needed to be expanded to include not only technical and project risk but also the risk impact of failure to an organization of its size. In its highly competitive industry, any unfavourable venture can have serious knock-on impacts and most firms tend to be risk-conscious, even risk avers.
Such findings tend to reinforce the vies that information economics provides one of the more comprehensive approaches to assessing the potential value to the organization of its IT investments, but that it needs to be tailored, developed, and in some case extended, to meet evaluation needs in different organizations. Even so, information economics remains a major contribution to advancing modern evaluation practice.