10/8/2015 -19:03 HD(Pach) emailed end cust ; We regret to inform you that we can answer to only one of your questions as below: 6. DSL designator NOC (support help desk) phone number that is called to report an outage. - Please call us at +66 2-100-4222 or cs@jastel.co.th for 24 hours support and incident handling . For other question we didn’t have the information you requested. Our LSP only provides MPLS layer 2 Wan to Wan service, please kindly assist to contact with PCCW for the answer.