2) Check-In Time
Passengers are advised to check in at least 2 hours before the scheduled time of departure of the flight. For passengers' convenience, check-in counters are open 3 hours before the scheduled time of departure. Check-in counters will close 60 minutes prior to the scheduled departure time. However, please note that Airport Express in-town check-in counters will close 1.5 hours prior to the scheduled departure time. To ensure an on-time departure, the boarding gate for all Hong Kong Express Airways' flights will close 20 minutes before the scheduled departure time. Passengers arriving after this time will normally not be accepted on the flight and no responsibility will be accepted by the carrier in such cases. The value of the ticket will be forfeited in such cases.