Background
G.H. Tang, the founder, managing director and
chief designer of Heatwave Shoes Pte Ltd
(Heatwave), set up a ladies’ shoe boutique in
Singapore in 1992. Founded on the simple
principle that a good pair of shoes can
empower a woman in her daily life, the company has turned its dream of bringing well-crafted shoes to young women into a reality. Since then, the company has flourished in the young women’s footwear industry, offering its customers across South East Asia comfortable, affordable and original office, evening and casual shoes.
Branding and Trademarks
The Heatwave name came about when one of the company directors expressed a desire to produce ideas and designs that flowed endlessly like “waves” to motivate him in his shoe designs. He hoped his designs would sell like a “hot property” and set future wave trends, hence the “Heatwave” name was born, which was registered in 2000 as a trademark across South East Asia.
The company’s executives believe that protecting its trademark is an important aspect in the development of its business strategy. From the outset, when they were conceiving a strategy, the main focus was to project an image for the Heatwave brand name. Keeping that in mind, they started to build a customer relationship whereby customers could associate its products with the Heatwave trademark. Each pair of shoes carries the distinctive Heatwave trademark aiming at creating public awareness for the brand name.
Heatwave is also focused on developing the image of its retail shops. The company’s intention was to decorate all shops in the same way so that customers could associate and identify the goods with the Heatwave trademark. The retail shops are bright, modern and lively, resulting in a cheerful atmosphere.
Shoes are displayed in retail shops under bright lights and in easy-to-reach shelves (WIPO Publication WIPO- ASEAN/IP/BKK/06/DRAFT)
Franchising and IP Management
At first, Heatwave tried to expand its business through overseas franchises without formal arrangements. However, this resulted in several problems including its brand name being used by others without permission.
To counter these problems, the company signed up for the Intellectual Property Management (IPM) for SMEs program under SPRING Singapore (an enterprise development agency for growing innovative companies and fostering a competitive SME sector) and
Intellectual Property Office of Singapore (IPOS). In addition, with the support of a consultant,
The Heatwave trademark, meant to sell hot designs and set future trends (WIPO Publication WIPO- ASEAN/IP/BKK/06/DRAFT)
9/27/2014 Riding a Wave of Female Footwear across South East Asia
Heatwave reinforced its documentation processes, registration of its trademarks, and franchise agreements to protect the company and its brand names. As a result, Heatwave formalized a franchise framework aimed at more effective and consistent distribution of its products.
Business Results
Heatwave gradually established its reputation for being “uncompromisingly snug yet trendy” at affordable prices ranging from SGD $30 to SGD $7 0 a pair, which resulted in international recognition. Heatwave shoes have also been featured by a leading fashion magazine published in most ASEAN countries, which implied the growing recognition of its shoe designs as well as brand name.
Since 2005, several shops have been launched across South East Asia. As of June 2009, Heatwave had 29 outlets in Brunei, Indonesia, Malaysia, Myanmar, the Philippines and Singapore, with franchises in Taiwan (Province of China) and Viet Nam.
International Success: Grabbing a Niche Market With IP Strategy
Heatwave’s success factors are its focus on a niche market of young career women in South East Asia and its establishment of the brand image associating the Heatwave trademark with concepts of quality, elegance and affordable pricing through savvy IP management.
BackgroundG.H. Tang, the founder, managing director andchief designer of Heatwave Shoes Pte Ltd(Heatwave), set up a ladies’ shoe boutique inSingapore in 1992. Founded on the simpleprinciple that a good pair of shoes canempower a woman in her daily life, the company has turned its dream of bringing well-crafted shoes to young women into a reality. Since then, the company has flourished in the young women’s footwear industry, offering its customers across South East Asia comfortable, affordable and original office, evening and casual shoes.Branding and TrademarksThe Heatwave name came about when one of the company directors expressed a desire to produce ideas and designs that flowed endlessly like “waves” to motivate him in his shoe designs. He hoped his designs would sell like a “hot property” and set future wave trends, hence the “Heatwave” name was born, which was registered in 2000 as a trademark across South East Asia.The company’s executives believe that protecting its trademark is an important aspect in the development of its business strategy. From the outset, when they were conceiving a strategy, the main focus was to project an image for the Heatwave brand name. Keeping that in mind, they started to build a customer relationship whereby customers could associate its products with the Heatwave trademark. Each pair of shoes carries the distinctive Heatwave trademark aiming at creating public awareness for the brand name.Heatwave ยังเน้นการพัฒนาภาพของร้านขายของ เป้าหมายของบริษัทคือการ ตกแต่งร้านค้าทั้งหมดในเดียวเพื่อให้ลูกค้าสามารถเชื่อมโยง และระบุสินค้าที่ มีเครื่องหมายการค้า Heatwave ร้านค้าจะเกิดในบรรยากาศร่าเริงสดใส ทันสมัย และมีชีวิต ชีวารองเท้าจะแสดง อยู่ ในร้านค้าปลีกภายใต้แสงสว่างชั้นถึงได้ง่าย (WIPO ประกาศ WIPO - ASEAN/IP/BKK/06/ฉบับ ร่าง)แฟรนไชส์ และการจัดการ IPครั้งแรก Heatwave พยายามขยายธุรกิจผ่านแฟรนไชส์จากต่างประเทศโดยจัดเป็น อย่างไรก็ตาม นี้เป็นผลในปัญหาต่าง ๆ รวมทั้งชื่อแบรนด์ที่ถูกใช้ โดยผู้อื่นไม่ได้รับอนุญาตเพื่อแก้ไขปัญหาเหล่านี้ บริษัทลงนามสำหรับการปัญญาคุณสมบัติจัดการ (IPM) สำหรับโปรแกรม SMEs ภายใต้สปริงสิงคโปร์ (เป็นองค์กรสำนักงานพัฒนานวัตกรรมบริษัทเติบโต และอุปถัมภ์การแข่งขัน SME ภาค) และสำนักงานทรัพย์สินทางปัญญาของสิงคโปร์ (IPOS) นอกจากนี้ มีการสนับสนุนปรึกษาค้า Heatwave ต้องการขายพร้อมการออกแบบ และกำหนดแนวโน้มในอนาคต (WIPO ประกาศ WIPO - ASEAN/IP/BKK/06/ร่าง)9/27/2014 ขี่คลื่นของรองเท้าผู้หญิงทั่วเอเชียตะวันออกเฉียงใต้Heatwave เสริมกระบวนการเอกสาร ลงทะเบียนเครื่องหมายการค้า และข้อตกลงของแฟรนไชส์เพื่อปกป้องชื่อของแบรนด์และบริษัท ดัง Heatwave formalized กรอบงานแฟรนไชส์มีประสิทธิภาพมากขึ้น และสอดคล้องการกระจายผลิตภัณฑ์Business ResultsHeatwave gradually established its reputation for being “uncompromisingly snug yet trendy” at affordable prices ranging from SGD $30 to SGD $7 0 a pair, which resulted in international recognition. Heatwave shoes have also been featured by a leading fashion magazine published in most ASEAN countries, which implied the growing recognition of its shoe designs as well as brand name.Since 2005, several shops have been launched across South East Asia. As of June 2009, Heatwave had 29 outlets in Brunei, Indonesia, Malaysia, Myanmar, the Philippines and Singapore, with franchises in Taiwan (Province of China) and Viet Nam.International Success: Grabbing a Niche Market With IP StrategyHeatwave’s success factors are its focus on a niche market of young career women in South East Asia and its establishment of the brand image associating the Heatwave trademark with concepts of quality, elegance and affordable pricing through savvy IP management.
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