- more concentrate of training roles, including conducted all training program as training plan
within the time frame.
- well prepared with monthly training plan, all equipment ,all participants and venue.
- Preparing orientation materials and conduction new employee orientation program on a monthly basis.
- Preparing training materials english for HK, FB , Kitchen, FO and EN
- Handling employee relations and execute employee's such as staff birthday party, sports activities , hotel activities
- Keeping staff training records which include departmental training and other training.
- Coordinating with the hotel University or collage or schools regardsing the student trainees, make announcement.
- Facilitating all the departments for the use of training room and equipment upon request.
- Created Grooming project and ensuring all staff are with o rhotel grooming standard including front of the house and back of the house.
- Inspection / Audit staff service by everyday and do the weekly report
- Welfare committee set up / re-selection on or before November 2015
- Analyzed training need and set up for training plan next year. 2016
- Training report in the end of every month
- departmental training plan
- Summary report of departmental training actual and general training report by monthly.
- Trainee report in the end of every month.
- Tracking Training of 2015
- Summary Skills development report of 2015 and 2015
- Training report from Feb-present months.
- Pro-active work as created staff board, news knowledge, think event in advance.
- Created training s.o.p.
- set up your objective and target of next year 2016
- improved attendant sic leave, late