* Did we solve your problem?
Yes No
* How satisfied are you with the support representative who handled your question?
(5) Very Satisfied
(4) Somewhat Satisfied
(3) No Opinion
(2) Somewhat Unsatisfied
(1) Very Unsatisfied
* Based on your recent interaction with Support, how would you say that we performed against your expectations?
(5) Greatly exceeded my expectations
(4) Exceeded my expectations
(3) Met my expectations
(2) Somewhat met my expectations
(1) Did not meet my expectations at all