E-commerce in Action: Amazon.com
Strategic analysis/technology:
Largest, most sophisticated collection of online retailing technologies available
Strategic analysis/social, legal:
Sales tax, patent lawsuits
Future prospects:
In 2014, Amazon registered more than $39 billion in sales, compared to $31 billion in 2013
Increased selection and in-stock availability
Increased spending on new technology initiatives (Fire phone), new warehouses, video library, original programming, and new products/services