Roon : Good morning Sir. Would you like a drink?
Visitor : Yes, please. Could I have a tea please?
Roon : OK. Would you like ice? Sugar?
Visitor : With ice and sugar please.
Roon : Anything else?
Visitor : Could I have a magazine, please?
Roon : OK, Sir. Please wait for a moment. I will back with your drink.
(Get the drink to the visitor)
Visitor : Thank you.
Roon : You’re welcome. It’s my pleasure.