One of the primary objectives (relating to public services) of the Program for Government (Welsh Government, 2011a) is to “implement the Welsh Government's Digital Wales strategy, using digital technologies to open up opportunities and provide better more cost-effective and accessible services for all our citizens, businesses, and communities” (Welsh Government, 2011a, p. 8), Recent research had found that the adoption rates of such technologies are particularly low for some of the most vulnerable groups, who stand to potentially gain the most both economically and socially from Internet access (Welsh Government, Social Research Division, 2011).