From the TPL firm’s perspective, one of the important research results is that the suppliers were reluctant to adopt the RFID mainly because their initial investment, required by the TPL firm, has produced the minimum level benefits for themselves, which has a cascading effect on the minimum level business benefits realized by the TPL fi rm. The first scenario discussed in this paper explains these insights, which were presented in Figure 4 and Figure 6. These research findings provide support for the important negative impact of the cost issue on supplier RFID adoption, and are consistent with the results of prior research by [33]. Like other networks technologies, the study shows the importance of increasing the positive RFID network externality effects by promoting the buy-in for wider RFID adoption and use among all TPL supply chain stakeholders[34]. Moreover, our results are consistent with prior studies on the importance of a process view during IT implementation [12, 35], and recent studies on RFID technology [1]. In fact, [35] observes the value of the process view, by stating that the main organizational issues, which may emerge during the implementation of IS projects, are better understood and managed as “they often enact as a set of critical fa ctors in project dynamics, and ultimately lead to a project success or failure”( p. 434). Finally, the study confirms the capabilities of RFID technology as an enabler of transforming the existing picking and the shipping processes in real-world setting, which is consistent with prior studies on RFID technology [21, 36]. Using RFID technology, the TPL firm improved the internal control of its warehouse. For example,