We have regular evaluation on field to monitor the performance of the staff that rate them accordingly.
All staff must meet Master Perfect standards. All the criteria to be measured are derived from basic responsibility of staff.
The evaluation method as follows:
Supervisor will evaluate and audit the BNAs working at the outlet using a customized evaluation form
QC (Quality Control) will audit staff the same as supervisor but staff will not know QC, what, where, and when QC is going to audit (Random Inspection) to ensure that they are always alert and working.