Uma : Excuse me.
Clerk : Yes? What can I do for you?
Uma : I just checked in, and there’s a problem with my room.
Clerk : What’s the problem?
Uma : I asked for a non-smoking dorm room, but people are smoking in there. I can’t stand
It. Could you change my room, please?
Clerk : Let me see…I’m sorry, we don’t have any non-smoking dorm rooms available. If you like, You could stay in a private room until we have a non-smoking available. It costs a bit more…
Uma : Yes, that’ll be fine.
Clerk : OK, here’s your new room key. I’ll let you know as soon as we have a bed in a non- smoking Dorm room.
Uma : Thanks for your help.