Reporting, Auditing and Review Meetings.
WICE shall work in good faith with PTT to ensure that PTT has access to WICE reporting and records for PTT-related activities it needs to proactively manage its business, which includes but is not limited to inbound, customs, distribution center
PTT shall have reasonable access to warehouse (including inbound/outbound operations) and to any distribution center providing Logistics Services, at any time following reasonable advance notice, which may be verbal.
PTT and WICE shall work together in good faith to establish reasonable and appropriate performance metrics against which WICE shall be measured and WICE shall perform the Logistics Services in accordance therewith. Such performance metrics include without limitation pre-pack, pre-allocation, cross dock, distribution center receipt/through put (specific to the purchase orders), warehouse throughput
Except as otherwise agreed with PTT in writing or expressly provided in this Agreement, WICE agrees that the nature, quality, and standard of care applicable to the delivery of the Logistics Services hereunder shall be substantially the same as that of the Logistics Services which WICE generally provides from time to time, now or in the future, to its subsidiaries and affiliates, but in no event less than the standard of service currently provided to PTT. WICE shall work in good faith with PTT to customize processes, including but not limited to the inbound shipping into account and incorporating reasonable