- Anticipates the needs/key priorities of the counterpart
- Considers those needs when carrying out own tasks
- Makes and extra effort to meet high performance
- Addresses and solves conflicts openly and in a constructive manner
- Understands and values diverse perspectives, needs and concerns of others for the benefit of own job
- Is able to adapt own behaviors to diversity
- Treats others fairly, equally and respectfully
- Observes and reflects
- Focuses on strength and opportunities
- Is committed to company ethics (e.g. Compliance, Sustainability)
- Works on joint solutions while balancing interests
- Actively monitors the satisfaction of his internal/external customers
- Supports others in planning and organizing their work
- Strives for long-term benefits