First time in Pattaya and pretty excited to see what it had to offer us. This hotel is situated about 1 minute walk from the beach. Entrance was in a side-street with less traffic. Reception area was nice and cool and we were warmly greeted by an english speaking woman called Pornchanok (hope I spelled her name right). She was all smiles and very service-minded. In fact, they all were. After a short misunderstanding in our online booking, we were given a new room, and much bigger than we expected. The hotel took on all responsibility (even though it wasn’t their fault) and made our holiday perfect. The few times we needed some xtra service i.e. lack of toilet paper in our room, they were always quick to deliver at our door.
They cleaned the room every day, and changed the towels every day too. To our surprise, they also changed the sheets/linen twice a week.