Communicating Bad News
Illustrative case, part A: A 57-year-old
female schoolteacher recently received a
screening colonoscopy. During the procedure, a
2-cm × 2-cm sigmoid mass was biopsied. The
mass was diagnosed as a poorly differentiated
adenocarcinoma. The patient is waiting at the
clinic to see her primary care physician to discuss
the results.
Breaking bad news, particularly discussing
prognosis, requires a combination of
disease-specific biomedical knowledge and
excellent communication skills.3 When bad
news is delivered incorrectly, it can lead to
long-term consequences such as poor psychological
adjustment for patients.4,5 Therefore,
recommendations have been developed
to help physicians appropriately deliver bad
news (Table 1).
Communicating Bad NewsIllustrative case, part A: A 57-year-oldfemale schoolteacher recently received ascreening colonoscopy. During the procedure, a2-cm × 2-cm sigmoid mass was biopsied. Themass was diagnosed as a poorly differentiatedadenocarcinoma. The patient is waiting at theclinic to see her primary care physician to discussthe results.Breaking bad news, particularly discussingprognosis, requires a combination ofdisease-specific biomedical knowledge andexcellent communication skills.3 When badnews is delivered incorrectly, it can lead tolong-term consequences such as poor psychologicaladjustment for patients.4,5 Therefore,recommendations have been developedto help physicians appropriately deliver badnews (Table 1).
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