Please kindly pay attention on below our purchasing process for UTC security products.
UTC team is trying to improve our processes and would like to request your cooperation. From now on, kindly indicate your required Delivery Date in your PO's.
1. Security items / equipment lead time is usually 8 to 10 weeks from approved PO. If there is no Delivery Date indicated in the PO, we will assume that 8 to 10 weeks is acceptable to you.
2. If earlier Delivery Date is required, we will check with SG team. This is to verify if there are available free-stocks in the warehouse or if there is a shipment coming that we can allocate to your requirement.
3. For very urgent delivery commitment and there is a need to airfreight materials from factory to SG warehouse, we will quote you on the airfreight charges. You will need to include this airfreight charges in the PO before we are able to proceed to approve and process said order.
We can shorten this lead time by getting the forecast from you, then I can arrange equipments to be in-stock earlier than this standard lead time.
Thanks for your support and understanding and please feel free to contact me for any further info’ krub.