The suggested best practices in ICT are:
1. Do not underestimate the complex
environment in which ICT programs
evolve. ICT projects are too often
believed to have a technology focus.
2. Be sure to select a project that is
expected to demonstrate the greatest
benefit for your target group.
3. Government staff should be ‘re-skilled’ to
anticipate the changes that accompany
an ICT structure and new roles
4. Identify the right technologies.
5. Make a decision on how an organizational
process fits your technology.
6. Strong program and project management
is essential to develop and implement
successful ICT solutions.