We ourselves would not mind paying a reasonable extra charge and e.g. be
alternatively booked into the Urbana Lang Suan serviced apartments.
We have already bought several kitchen utensils as the equipment is
anyway poor, if it is there at all. And we wi have to buy more things,
if we do not want to deprive ourselves of any level of regular comfort,
and as such each day run around unhappy.
At any rate, the photos on your site do NOT AT ALL reflect anything near
the reality : no nice furniture and fittings, no nice curtains, no
carpets, etc., etc.
Frankly speaking, having been myself active within the tourism and
hospitality sector for over 20 years, I can really not understand that
you promote and offer this property!
I would appreciate your immediate reaction and suggestion how we are
going to proceed with this case. If you wish so, I have already
taken more than enough pics. of what I have explained earlier. So,
ample evidence!